Micro International Customer Resource Site

Micro International Customer Resource Page
"What happened?!"
Getting service Support Files


What happened to PCMINT? (And who are you?)

Micro International closed sometime around March 1999. I was an employee of the company between the years of 1992-1997. When I left, I started a network consulting and web design company which has grown and expanded into Dynamis. Eventually, Micro International became one of my web design customers. As a result, I have a [somewhat out of date] copy of their support pages which I have posted here in hopes that it will help someone.

Note: I was never an officer of the company, nor can I help you locate anyone who was, nor do I have any idea why they closed. I was under the impression that they had effectively downsized and were doing fine.

Got a minute? Read this to discover the meaning of life.


Getting Service

I have managed to determine some of Micro International's U.S. sources for the notebook models they sold between 1990 and 1999, which may help some of you obtain warranty service: 

Model Manufacturer Source Contact Info
3500
6500
65681M
7500/mint
7600/mint
3600/mint
Clevo direct from Clevo Try Sager
1-800-669-1624
1140/mint Compal Electronics Quantex http://www.quantex.com/
9200/mint Chicony (9780) Chem Warranty: Chem 1-510-608-8818 or 1-800-866-Chem

Parts: Chicony may sell 4 less

Alternate: Keydata
3300/mint Mitac Synnex ? http://mitac.mic.com.tw/
(includes service center list)
More contact info
5200/mint Kapok direct from Kapok Try FOSA
1-800-216-3672
Houston area Service
6200/mint
7200/mint
Kapok FOSA mostly (some from Chem) FOSA 1-800-216-3672
Houston area Service
 

G.E. Extended Warranty Contact Information


If you have one of these notebooks and need service, I suggest calling the source company where possible and attempting to obtain warranty service from them based on your serial #. Several of my friends who purchased notebooks from Micro International have successfully obtained warranty service in that manner.


Support Files

What I was able to dig up from my Micro International tech support website archives.
(I will update this whenever I find more information).



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