If any "Tasks" don't get a green checkmark then write
them down. Double check all your settings and try the test a second
If Send Test Email Message is the one that fails, click Close and go to the Advanced tab and change
the outgoing port to 587. This is often required if you are using
SWBell or AT&T DSL.
If a test still fails the second time call your ISP for tech
support. Be sure to tell the tech that you are using Outlook 2002
(XP) or 2003 and that you did a test connection which identified certain
areas where you aren't able to use your e-mail (Those are the
areas that didn't get a green checkmark). Have any errors you
recieved while testing written down.
If you successfully tested your account settings then
click the "Close" button. In the prior window, click the
"Next" button and then click the "Finish" button in
the final window. You're ready to e-mail.